Incident response for e-commerce sites on any platform: triage, forensic analysis, root-cause eradication, hardening — followed by 30 days of monitoring. Included.
Each platform has its own attack vectors, persistence mechanisms and control points. Our playbooks are platform-specific — not a generic scan.
Vulnerable plugins, tampered themes, brute-forced admin accounts.
Emergency page →Compromised modules, template injections, fraudulent payment modules.
Emergency page →Payment card skimming at checkout, hijacked integrations and tokens.
Emergency page →Malicious apps, hijacked staff accounts, tampered themes.
Emergency page →Every engagement follows industry frameworks, with service commitments written into the contract.
Incident response aligned with NIST SP 800-61; audits and penetration testing per OWASP, PTES and ANSSI guidance; documented chain of custody on every engagement.
Forensic analysis and offensive security delivered by certified cybersecurity engineers, supported by our AI-assisted analysis playbooks.
First response within 4 business hours, final report within 5 days, systematic verification re-scan: signed, measurable commitments.
We quantify an incident in lost revenue, suspended campaigns and customer trust — not only in vulnerability identifiers.
You will often read that 60% of attacked companies go out of business within six months. That statistic has never been substantiated: of 170 French companies hit by ransomware, seven ceased trading, and three were already in financial difficulty. We prefer verifiable figures — they all point the same way: preparation and response time are what make the difference.
of ransomware-hit companies resumed operations within 7 days when their backups were properly configured.
of companies that recovered quickly had functional, tested backups. Without them, downtime is measured in weeks.
of reported business email compromises involved accounts without multi-factor authentication.
average cost of a cyber incident for an SME: lost trading, remediation, wire fraud, customer attrition.
Sources: Stoïk annual cyber claims report (5,000 European policyholders); Breizh Cyber study of French companies hit by ransomware. We cite our sources — a provider selling fear with unverifiable numbers should be a red flag.
Confirmed compromise or false positive? Scope, exposed data, legal obligations. Engagement authorisation signed online, secure access established.
Server logs, file integrity, persistence mechanisms, timestamps, accounts and third-party access. The goal is the entry vector, not just the symptoms.
Cleanup, full credential rotation, critical file locking, server and WAF hardening, verification re-scan before closure.
Integrity probes and automated watch for 30 days, with an alert channel validated by a real end-to-end test.
Triage is included: if no compromise is confirmed and no engagement starts, you pay nothing.
Contact usAn engineer replies within 4 business hours — immediately for confirmed emergencies.
✉ emergency@cerbexia.com · sos@cerbexia.com
Remote engagements across Europe — EN / FR / ES / IT / PT / PL / HU / CS